1. Processing Times

All orders are processed and shipped within 1-3 business days from the date of purchase. Please note that processing times do not include weekends or holidays.

2. Shipping Times

Once the order is processed, delivery generally takes place within 6-10 business days, depending on your location and the shipping method selected at checkout. Delivery times may vary due to factors such as courier delays or high order volumes.

3. Shipping Costs

• Shipping is FREE worldwide. No extra fees will be applied.

4. Shipping Methods

We provide various shipping options to meet your needs. The available shipping methods and their estimated delivery times will be shown during checkout.

5. Order Tracking

Once the order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of the shipment on the courier's website.

6. Delivery Issues

If you encounter problems with the delivery of your order, such as delays or missing packages, please contact our Customer Service at info@aurealface.with. We will assist you to resolve the problem as quickly as possible.

7. Incorrect Shipping Information

Make sure that all shipping information provided during checkout is correct. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses.

8. International Shipping

We are pleased to offer shipping to locations worldwide. For international orders, costs and delivery times vary depending on the destination. If you have questions regarding international shipping, contact us at info@aurealface.com.

9. Shipping Restrictions

Some items may be subject to shipping restrictions or may not be available for delivery to certain locations. If there are issues with shipping specific items to your address, we will contact you to arrange an alternative solution.

10. Contact Information

For any questions or doubts regarding our shipping policy or for information about the status of your order, contact us at info@aurealface.com.

Thank you for choosing Aurealface. We are committed to providing you with an efficient and smooth shipping experience.